Hi, I have both Virgin and Sky. Sky regularly send me offers - but I never hear from you guys, even though I'm a customer. So, I'm probably the first person in the history of this board to ask, but can I opt in to receive marketing offers? I did call customer services today, but I'm not convinced that the agent understood what I wanted.
I'd rethink that if I was you. You don't get emails or leaflets with offers, instead what you get is a constant barrage or calls from a call center in India who leave blank voicemails and sound very scammy when you do eventually speak to someone.
Why on earth can't we just choose a 'No' option when logging into our account? I am sick to death of your calls. When I finally responded to the umpteenth call from an unknown 0800 number I was greeted by a nice lady with an Asian accent who said she was from Virgin and asked me to confirm my name and address! All security warnings nowadays tell us not to divulge private information to unknown callers (and this lady could have been from anywhere). I had to take time out and look up the number to find out if it was genuine - and now am having to spend more time trying to find out how to stop the calls which seem to have doubled since I rejected the first one. To expect customers to have to spend valuable time messing about is totally unacceptable.