on 01-07-2021 23:15
When I sign into my virgin media account it says this is a secondary account.
How do I find my main account sign in details??
tia
on 02-07-2021 08:58
Hi Freezing77,
Thanks for your post and welcome to forums 🙂
To find all your account on your my virgin media here you go to :
My Profile > Manage accounts.
It will list all accounts and will say what is your primary account.
Let me know if you have any issues
Zoie
02-07-2021 10:58 - edited 02-07-2021 11:01
Unfortunately that does not work , but thanks for your help.
That takes me to the sign in page, which I can sign in using a secondary account, but does not show me my main account sign in details.
I may try another method
on 02-07-2021 16:13
I am sorry it is not listed.
Does it show just your email
Do you have any other active email accounts?
Zoie
on 09-07-2021 15:44
Do you mean virgin media email accounts or email accounts in general??
If in general about 50 or 60 or so
on 09-07-2021 15:51
Hi freezing77,
So I can get a few more details to help with this I'll need to send you a private message.
Look out for the purple envelope, top right hand corner.
Alex_Rm
on 13-07-2021 15:01
Hi freezing77
Thanks for messaging.
Please can you include the postcode as well 🙂
Best,
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill