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MEMORABLE WORD

arlindo67
Joining in

I was recently scammed for information from someone purporting to be from Virgin who then ordered an I Phone 13 Pro.  I reported this and was told it has been tagged as fraud and that my memorable word would be cancelled and I would need to select another one.  How do I go about this.

1 ACCEPTED SOLUTION

Accepted Solutions

John_GS
Forum Team
Forum Team

Hi @arlindo67

Thanks for joining me and allowing me to sort this 🙂

If you need anything further, please pop us a post and we'll be more than happy to assist you.

Best,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

See where this Helpful Answer was posted

3 REPLIES 3

John_GS
Forum Team
Forum Team

Hi @arlindo67

Thanks for posting and welcome to the community.

I am sorry to hear of this. I'll be able to assist further via PM

Kind regards,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

John_GS
Forum Team
Forum Team

Hi @arlindo67

Thanks for joining me and allowing me to sort this 🙂

If you need anything further, please pop us a post and we'll be more than happy to assist you.

Best,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

Many thanks for sorting that John, very much appreciated.
Regards
Alan