on 23-07-2022 22:02
Hi there
Looking to get in touch with a Mod to help rectify an issue with a typo in the email address I have given Virgin for my new account
Many thanks
on 23-07-2022 22:11
@macavasc Welcome to the Community.
The Community Moderators don't generally reply to queries. Their role is to moderate the forums. You should, however, receive a response from the VM Forum Team who do reply to posts and offer help. They will need to deal with your issue and will likely be here tomorrow to assist.
Other community members also respond to posts and assist where possible but cannot rectify issues such as yours.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
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on 23-07-2022 22:20
Hi there
Thanks for your reply, I didnt really know where to post this as I currently cant create an account due to the typo.
I'll bide my time til a Forum Team member shows up who can point me in the right direction
Thanks again
on 23-07-2022 22:25
You have posted in the right place. They should respond tomorrow.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 24-07-2022 08:19
Hi macavasc,
Welcome to the Community and thank you for posting.
I am sorry to hear there has been an error when entering your details, I will be able to help.
Ill pop a message over to the purple envelope on the top right of this page to grab a few more details and we can go from there.
Speak soon,