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Log in cookie problem

When I try to sign in to my account at

https://identity.virginmedia.com/vm_sso/idp/login.action


it is now suddenly saying in all browsers

"Cookies are disabled in your browser.
Please enable cookies, then close all browser windows and sign in again."

Moreover it says

Find out how to enable cookies at

https://www.virginmedia.com/help/activation/cookies_javascript_disabled.php

and this page does not exist

 

i have tried numerous phones tablets and laptops and cannot log in. Sometimes it says the cookie error, JavaScript error or password is incorrect. Any help would be grateful?

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Re: Log in cookie problem

Hi no1jack8,

 

Thanks for posting. I am sorry to hear of the log in issue. Has all been sorted since posting? If not, have you enabled cookies in the browser before trying to sign in?

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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