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mabawsa1947
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Message 11 of 14
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Re: Letter saying that Virgin need to Upgrade TV Box

Afternoon Louise,

Thanks for all your help and advice over the last few weeks regarding securing a new TiVo Box for my mother-in-law.  The new box has now been installed and peace reigns once more!Smiley Wink

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Forum Team (Retired) Kath_F
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Message 12 of 14
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Re: Letter saying that Virgin need to Upgrade TV Box

Hi mabawsa1947, 

Thanks for coming back to us here in the Community and updating your thread. 

We're glad things have been sorted for you now. 

If you have any further issues, pop back and let us know via the Community Smiley Happy

Take care,

Kath_F
Forum Team



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mabawsa1947
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Message 13 of 14
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Re: Letter saying that Virgin need to Upgrade TV Box

Hi Kath, 

Not a problem, just glad it is all finally resolved.  Most of the credit for the successful outcome goes to your team member Louise_F and I just wanted to ensure that she received the kudos she most certainly deserves.

Regards, 

Tony

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Forum Team (Retired) Kath_F
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Message 14 of 14
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Re: Letter saying that Virgin need to Upgrade TV Box

Thanks Tony Smiley Happy 

I've made sure your feedback is passed to Louise Smiley Happy

Take care,

Kath_F
Forum Team



New around here? To find out more about the Community check out our Getting Started guide