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Latest Bill query

aob24
Joining in

on ‎28-11-2022 16:49

I appear to have been overcharged on my latest bill after changing services, how can I get this resolved?

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2 REPLIES 2

japitts
Very Insightful Person
Very Insightful Person

on ‎28-11-2022 17:45

What makes you think you've been overcharged?

If you explain the query, then either other users can give an explanation - or if necessary, a member of VM staff can respond.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

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Matthew_ML
Forum Team
Forum Team

on ‎29-11-2022 08:16

Hey aob24, thank you for reaching out and I am sorry you are having some billing issues.

I have taken a look at my end and I can see you've spoken to the team recently about this.

Did they manage to get this resolved for you? Thanks 

Matt - Forum Team


New around here?

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