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Late payment account suspension?

andyhuk
Tuning in

My bill is due to be paid on Sunday 19th June unfortunately I wont be able to pay this until Tuesday 21st June (I'd pay this early morning around 1am on Tuesday). Will my services be disconnected immadiately on 20th?

I pay by card rather than direct debit.

Also will I be liable for late payment fee?

2 REPLIES 2

newapollo
Very Insightful Person
Very Insightful Person

Hi @andyhuk 

Providing your bill is paid before your next monthly bill is produced you won't receive a late payment fee and your services won't be suspended.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Lee_R
Forum Team
Forum Team

Hi @andyhuk, thanks of for posting and welcome back to our community.

As the fantastic newapollo has already advised, the due date may not be one and the same as 'the latest needs to be paid by' date.  If the billed balance is paid in full before the following month's bill is produced there would be no restrictions, late payments fees, nor negative marks on your credit file in relation to that balance.  For clarification, I am going to send you a private message.
Regards

 

Lee_R