Virgin Media Community

[rainman75]

Hi,

I have been waiting for a Jiffy bag for more than two weeks. I am going to move out soon so I need some help to get returns packaging. I have got a Tivo box and a router.

Thanks

Gabor

[Lindsey_C · Accepted solution]

Hi rainman75,

Thanks for your post. 

Very sorry to hear you haven't received the returns packaging. You can order this yourself here: virg.in/EQreturn   

If you need any further help, please let us know.

Regards

Lindsey_C Forums Team

[rainman75]

Hi Lindsey,

Thank you for your help. I have ordered a returns packaging. It is a very helpful link.

Thanks again.

Regards 

Gabor

[Zola1]

I have requested for this jiffy bag more than 3 times and still have not received it . I am beginning to wonder if it's not a money making scheme for VM 🤷🏻‍♀️

[David_Bn]

Good Afternoon Zola1,

Thanks for your post and a very warm welcome to our Community Forums

Sorry to hear you've been left waiting for packaging. We do allow customers the chance to order this for themselves.

Follow this link to do this

David_Bn