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joepatr
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Is anyone actually there?

I've been on hold for halfhour now, after four minutes of selecting options on the menu on my phone.

Is anyone actually there and able to answer the phone?

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joepatr
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Re: Is anyone actually there?

And now you've just cut me off, I spoke to someone 33 Minutes in who said I have to be put through to Home Move Team, the phone went dead for 6 Min and you cut me off at the 40 Min mark. Please call me, I can't stand this.

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Superuser
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Re: Is anyone actually there?

sure waiting a week for a VM reply here will be useful. Smiley Happy

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Superuser
Superuser
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Re: Is anyone actually there?

no one here can call you. This is a community forum you'll need to call back. Maybe at a less busy time


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Forum Team
Forum Team
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Re: Is anyone actually there?

Hi joepatr, 

Thanks for your post and welcome to the forums. It's great having you on board with us in the Community although I am sorry to hear about your experience. 

If you're looking at cancelling the account then you will need to call the team back I'm afraid. If you're wanting to take your services with you then it's still the same that will need to be done. 

You can reach them on 150 / 0345 454 1111. 

Come back and let us know how the call goes. 

Thanks,

Kath_F
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


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