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Incorrect address on account

FreyaC
Joining in

I am having trouble registering for volt as virgin has my house number as flat…. and so it doesn’t match my address registered with o2. How do I contact Virgin to correct this? Thanks 

1 REPLY 1

Steven_L
Forum Team
Forum Team

Hey @FreyaC,

Welcome to the community and thanks for taking the time to post your issue on the forums.

I would be happy to take a further look into this for you and change the address details that we have on our system, if I can but to do this I would need to confirm a few details via private message, please look out for my message and we can get started.

Regards,

Steven_L