Menu
Reply
Highlighted
  • 1
  • 0
  • 0
WallacePGames
Joining in
68 Views
Message 1 of 2
Flag for a moderator

Incorrect Contract End date

My contract is due up at the end of April however I requested an extra box in my house which created a new contract just in September. I cancelled this 24 hours later however my contract on my online account still shows it is due in September.

Surely my contract should have reverted back to April?

I had a problem with "the system" when I was given 1 month free due to the UKTV situation and the following month I was billed double and a penalty charge (which I sorted out in the end!) so I wanted to check before I call tomorrow if I am likely to be met by another advisor who relies on "the system" rather than common sense. 

 

Cheers 

Lee

0 Kudos
Reply
  • 115
  • 6
  • 10
Forum Team
Forum Team
34 Views
Message 2 of 2
Flag for a moderator

Re: Incorrect Contract End date

Hi Lee, sorry your having problems getting you're contract end date, so i can have a look at your account and give you the correct information i would like to invite you to a private chat.  I will send you an invite shortly. PDe 

0 Kudos
Reply