Impossible to register to Virgin Media

[evelintieri]

Hi, I've just returned to Virgin Media but I can't register for My Virgin Media with my email address.

As it tells me  - Now you’ve left us, we’ve closed your account and you can no longer register for My Virgin Media.

Can anyone tell me if I can reset or wipe my old account, or how to deregister my email from the old account?

Thank you.

[Gareth_L]

Hello evelintieri, 

Welcome back and thanks for your post.

I can look into getting the email moved across.
If you don't mind, I will need to send you a private message to pass security. 
If you can check the purple envelope top right of your screen that would be great. 
Regards     
Gareth_L