Impossible to contact VM to discuss contract termination / changes

[wyabcp]

I've spend hours waiting on the phone trying to talk to someone at VM about my contract. However they never answer

The option to change contract with web form doesn't work for me , so i'm not sure how i'm supposed to get this resolved ?

[Steven_L]

Thanks for coming back to us @wyabcp, have you been able to speak to the team or send a WhatsApp message over? 

Regards,

Steven_L

[wyabcp]

Hi, no, I'm currently on hold at the moment.... 

[Travis_M]

Hi @wyabcp

Thank you for your reply

Have you now managed to speak to the team, what has been advised? Please do provide us with an update.

Regards

[wyabcp]

Hello, yes I have now managed to speak to someone

Thanks

[Paulina_Z]

Hi @wyabcp,

Thank you for keeping us updated. I'm glad to hear that you've been able to speak to our team. 

Can you confirm if your issue is resolved now, or do you need any further support.

Let us know if you need any further help.

Thank you.

[wyabcp]

Yes, it's resolved now thanks

[Hayley_S]

Thanks for the update @wyabcp.

I am glad it is now resolved for you.

If you ever need us again, you know where to find us.