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If cancelling my contract

Nialli
Superfast

If I decide I want to leave and notify you, do Virgin drop the line immediately or is it 30 days from notification?

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Ernie_C
Very Insightful Person
Very Insightful Person

Always 30 days notice.

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Ernie_C
Very Insightful Person
Very Insightful Person

Always 30 days notice.

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unisoft
Well-informed

@Nialli wrote:

If I decide I want to leave and notify you, do Virgin drop the line immediately or is it 30 days from notification?


They'll give you a date when you agree cancellation. Normally its around 30 days as you have paid service. They have been known to do it a little earlier though based on what I've read people complaining on the forums...