Thank you for reaching out to advise you hadn't yet received this email. Package change receipts are automatically generated and can, therefore, sometimes take a couple of days to pass through all our systems. However, this would usually be with you pretty swiftly.
Has this confirmation arrived with you since your last comment?
Our apologies for the delay. Have there been any changes at all since your post last night? As if there have been no further changes by this evening we would like to have a further look into things as it should be with you within the 48 hour period usually. Just to confirm, have you logged into your online account to see if there have been any changes made?