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I have left virgin media and due a refund but the address for forwarding mail is incorrect

wakeyoo
Joining in

I have left virgin media and due a refund but the address for forwarding mail is incorrect,

 

Can someone from virgin media help me with this please as I am due a refund and from the help section is states that it will be sent by cheque to the new address which is incorrect.

1 REPLY 1

Kain_W
Forum Team (Retired)
Forum Team (Retired)

Apologies for the issues faced wakeyoo,

Welcome back to the community.

To further investigate this, I've dropped you a PM to discuss further.

Thanks,

Kain