I am moving home, and I was suppose to take my Virgin Media account with me without changing my contract. But apparently my contract has changed, the service charge has increased and there is a new minimun period of 12 months.
I cannot contact anyone from Virgin Media team. I tried to call and a song has been on for 16 minutes. I cannot find the live chat...
Honestly, I am deeply dissapointed because I had neved had a problem before and I thought this would be the same, easy and simple.
If you know how I can get in contact with these people to get some help...
Thank you very much!
Beatriz