I can't register on the app

[Traceywood1]

I keep getting an error message when trying to register for my account 

[Matthew_ML · Accepted solution]

Hey Traceywood1, thank you for reaching out and a warm welcome to the community I am sorry to see you are struggling to get online.

What issues ar you coming across, what is the error message saying? 

Have you tried to do this from a different browser / device? Thanks 

[Traceywood1]

I am unable to register,  I have tried other ways, re-booted my phone. I have recently joined broadband and phone

[Travis_M]

Hi @Traceywood1

Thanks for your post

Can you attach a screenshot of the exact error message you're getting please? 

Regards