Menu
Reply
  • 1
  • 0
  • 0
JamesGlover
Joining in
97 Views
Message 91 of 93
Flag for a moderator

Re: How to cancel Virgin Media contract?

I've now been sitting on the phone for an hour and a half trying to cancel my service.  have been transferred numerous times and now sitting listening to music.  Absolutely disgraceful service.  Think I'll give up and cancel in writing.

 

Regards

 

James

0 Kudos
Reply
  • 1.65K
  • 87
  • 210
Forum Team
Forum Team
84 Views
Message 92 of 93
Flag for a moderator

Re: How to cancel Virgin Media contract?

Sorry to hear this James, Were you able to get through at all? ^GT

0 Kudos
Reply
  • 1
  • 0
  • 0
Rosiebee
Joining in
68 Views
Message 93 of 93
Flag for a moderator

Re: How to cancel Virgin Media contract?

I feel for you. Been there done that. Apparently you can't cancel in writing !!!! I have just been told that by two different  Virgin media people. You have to speak to an Accounts Specialist. There is no menu button for this person/s. You have to be put through after speaking to 'thinking of leaving' person!! For a media company they make it extremely difficult. 

0 Kudos
Reply