Menu
Reply
  • 14
  • 0
  • 0
Tim_allen
Tuning in
110 Views
Message 1 of 2
Flag for a moderator

How long before account changes?

Spoke to customer services tonight who offered to reduce my price but my account still shows the old contract and amount.

any idea how long this takes to kick in?

0 Kudos
Reply
  • 316
  • 12
  • 19
Forum Team
Forum Team
60 Views
Message 2 of 2
Flag for a moderator

Re: How long before account changes?

Hello Tim_allen,

 

Have you received any confirmation emails on this as this may confirm the date of the change? 

 

Usually the team query whether you want it doing straight away or from your next billing date.

 

Thank you, Emily

0 Kudos
Reply