on 15-03-2023 16:03
Hello all, Bit of a re-post, the original was in the wrong sub forum. sorry
I'm stuck in a loop and get the following repeatedly. can anyone help please?
The email sent to the below address has now expired
removed@removed.com
Now check your inbox and confirm your email address by clicking the ‘verify my email’ button.
Can’t find our email? Make sure you check your spam or junk folder.
on 15-03-2023 19:21
Hi @scraggins-ahead 👋
A warm welcome to our Community Forums and thanks for your post. Great to have you hear with us!
Sorry you're experiencing a loop when trying to set up your online account.
I would love to take a closer look into this so will pop you a PM now to confirm some details and we can take it from there.
Speak to you soon 😊
on 19-03-2023 10:10
Thanks for your time via PM @scraggins-ahead
Glad you've now managed to access your online account.
Let me know if I can help you with anything else.
If you've not already, don't forget to download the MY VM App. It makes managing your account on the go so easy! 😊