cancel
Showing results for 
Search instead for 
Did you mean: 

How do i complete account profile, all emails received have expired.

scraggins-ahead
Tuning in

Hello all, Bit of a re-post, the original was in the wrong sub forum. sorry 

I'm stuck in a loop and get the following repeatedly. can anyone help please? 

 

Verification link expired

 

 

The email sent to the below address has now expired
removed@removed.com

Send new verification email

Now check your inbox and confirm your email address by clicking the ‘verify my email’ button.

Can’t find our email? Make sure you check your spam or junk folder.

I didn’t get my email

 

2 REPLIES 2

Ayisha_B
Forum Team
Forum Team

Hi @scraggins-ahead 👋

A warm welcome to our Community Forums and thanks for your post. Great to have you hear with us!

Sorry you're experiencing a loop when trying to set up your online account. 

I would love to take a closer look into this so will pop you a PM now to confirm some details and we can take it from there.

Speak to you soon 😊

Ayisha_B
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


Ayisha_B
Forum Team
Forum Team

Thanks for your time via PM @scraggins-ahead 

Glad you've now managed to access your online account. 

Let me know if I can help you with anything else. 

If you've not already, don't forget to download the MY VM App. It makes managing your account on the go so easy! 😊

Ayisha_B
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs