How do I leave virgin media or get a better deal

[Plod111]

I want to leave VM or get a better deal without leaving and waiting 90 days to become a new customer

i have gone round and round on chat and what’s app. As soon as you say you want leave everything stops and you wait hours and still do not get anywhere. 

[Alex_RM]

Hi Plod111,

If you're still in need of assistance please respond to the private message from my colleague.

Alex_Rm

[Plod111]

I have responded, but the service no better than every thing else with virgin customer care. Sorry but that’s it for me. Letter sent and I’m off.