How do I cancel my Virgin Media subscription?

[Aohagan]

My price has gone up from 30-54, I can no longer afford this, can anyone help me with the step on how cancel it online please?

[goslow]

Cancellation methods are here, you need to give 30 days notice

https://www.virginmedia.com/help/leaving

use the 'I want to cancel' button to see the options inc online chat

Most of the above are likely to be slow, obstructive and difficult

If you simply wish to cancel, with no further negotiation or discussion with VM …

You can cancel your services by post as per info below

Virgin Media, Sunderland, SR43 4AA

Use a first-class, signed-for delivery service. This will give you a date/time of delivery when you gave VM your 30 days’ notice to cancel. Also keep a record of the tracking number.

If you cancel during a minimum term period VM may charge you early disconnection fees.

[Daniel_Et]

Hi @Aohagan, thank you for your post. 

We're sorry to hear you're thinking of leaving us 😔

If you'd like to discuss the options available to you, we'd suggest contacting our retentions team on 0345 454 1111 (Option one, then four, then four), or 150 from a Virgin Media landline or Virgin Mobile.

If, however, you're adamant you wish to cancel your account, please follow the advice given on the link provided by @goslow.

Regards,
Daniel