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Historical broadband usage

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LXS71
Joining in

on ‎24-11-2022 12:41

Does anyone know how (and if it's possible) to get your historical broadband usage (eg GB downloaded) by month ?  I would like to understand my pattern since I joined Virgin in 2019.  Thanks.

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Kath_F
Forum Team
Forum Team

on ‎24-11-2022 14:59

Hi LXS71, 

Thanks for your post and welcome to the forums. It's great having you on board with us in the Community. 

Some customers are able to look at their overall usage here however there is no way of tracking a month by month usage historically I'm afraid. 

If you have any further queries or questions, pop back and let us know. 

Thanks, 

Kath_F ✨
Forum Team

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Kath_F
Forum Team
Forum Team

on ‎24-11-2022 14:59

Hi LXS71, 

Thanks for your post and welcome to the forums. It's great having you on board with us in the Community. 

Some customers are able to look at their overall usage here however there is no way of tracking a month by month usage historically I'm afraid. 

If you have any further queries or questions, pop back and let us know. 

Thanks, 

Kath_F ✨
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs
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