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Hi

Kirstyb3
Joining in

on ‎03-06-2023 19:43

Ide like to know how to order a new power adapter for hub 3.0 as mine has broke and need replacement asap, thanks

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2 REPLIES 2

Tudor
Very Insightful Person
Very Insightful Person

on ‎03-06-2023 20:27

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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Molly_T
Forum Team
Forum Team

on ‎04-06-2023 08:20

Hi Kirstyb3 👋 welcome to the community forum!

Thank you for posting. Sorry to hear about this issue with your hub 3 needing a new power adapter. We will need to send you a PM to confirm a few details so we can arrange a replacement being sent out to you. 

I will do this for you now - you can find the PM in the top right corner of the page in your Inbox. 📩 We can then return to this public thread with another update when possible. Thank you for your patience in the meantime!

Wishing you all the best. 🌞

Molly
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