Hi can someone cancel my order for broadband please over this forum

[allbertoval]

Hi would someone mind cancelling my broadband order.

Kind regards

[newapollo]

Hi @allbertoval 

Unfortunately the Forum Team can't process regrades or cancellations.

You can call 150 from a Virgin landline or mobile, or 0345 454 1111, option 4, but best to call at 8am (weekdays) or 9am (weekends) when lines first open to avoid call queues

If you don't want to be tied up on the phone you could also use WhatsApp on 0730 532 7112. This often takes 4-6 hours, as phone calls take priority.

Or write to them to as per the terms-and-conditions 

If writing make sure you sign it and send it by registered post and enclosed your full name/address account number etc..

Virgin Media Sunderland SR43 4AA

[Steven_L]

Hey @allbertoval,

Welcome to the community and thanks for taking the time to post your disconnection question on the forums.

As @newapollo has advised that we cannot process cancellations over the forums.

Regards,

Steven_L