When I joined VirginMedia it was stated that I would received a pair of Bowers & Wilkins headphones.
Over a week ago I received the below email. I haven't heard anything since, who/where do I need to chase? I have trawled through the internet and all I see is an army of people complaining about never receiving their gift....
Just to let you know, your free treat for joining Virgin Media will be dispatched tomorrow.
It can take up to 72 hours for delivery, so please look out for a message from our courier partner, UK Mail.