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Has anyone ever received free gift?

When I joined VirginMedia it was stated that I would received a pair of Bowers & Wilkins headphones.

Over a week ago I received the below email. I haven't heard anything since, who/where do I need to chase? I have trawled through the internet and all I see is an army of people complaining about never receiving their gift....


Just to let you know, your free treat for joining Virgin Media will be dispatched tomorrow.

It can take up to 72 hours for delivery, so please look out for a message from our courier partner, UK Mail.

Kind regards,

Virgin Media



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Forum Team (Retired) Kaz_A
Forum Team (Retired)
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Re: Has anyone ever received free gift?

Hi Fantaman

Thanks for joining us and for getting in touch about the free gift of headphones.

My apologies that you had not received them at the time of this post.

I have sent a PM to you that you can find on the top right in the purple envelope if you still need help with this and if you can pop back to me on this that would be great.

Hope to speak soon!



Forum Team

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