I got an email offering half price sky sports for 12 months if I sign up before the end of March. I then received an email to say it will be added once my 6 weeks free finishes. That technically doesn't finish until tomorrow but I have no sky sports channels working at the moment. What can I do?
Hi there. Well kind of but I'm still not entirely happy. I phoned the helpline and the guy offered me it for around 23 pound and said that's the best he could do but refused to engage in conversation about this email that I received and also refused to comment about the subsequent confirmation I received when I signed up to the half price deal. He just kept saying that he doesn't know about the email and he can't do anything about it. I took his offer reluctantly because I really wanted sky sports but just couldn't understand how he had no knowledge of the email and that there is no email address for me to forward it on as evidence.
I have the same problem. Agreed to the email about a week ago and have not had Sky Sports since the free period ended mid Feb yet i've not got any SS channels, and the offer doesnt show on my account/bill.