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Gift tv ???

Cizia
Joining in

28 days gone and im not received any message where is my promotional tv ??? 

1 REPLY 1

newapollo
Very Insightful Person
Very Insightful Person

Hi @Cizia 

The full details relating to VM free Gifts are on the following page.

https://www.virginmedia.com/help/gifts 

I have not received my gift / voucher after 28 days?

What do I do? I haven’t received my gift

Remember, if you are receiving a Virgin Media free gift of hardware or wine, it can take an additional 14 days for your gift to get to you once it has been dispatched. It is possible that the courier attempted to deliver it while you were not at home. If they did attempt a delivery, they will drop a card through your letterbox letting you know how to rearrange your delivery.

If you have not received your gift after 14 days of being dispatched, text us for free on 0753 305 1809 and one of our team will be happy to help.

Our opening times to speak to our team are 7am-11pm Monday to Friday and 8am-8pm Saturday to Sunday.

Who will deliver my gift?
 

Your gift provider will deliver your gift via the courier UK Mail. If you provide us with an up-to-date phone number, UK Mail will send a text to you on the morning of delivery to let you know they’re on their way.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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