2 weeks ago
I have been having an issue getting into my account, i cant remember my username or password but when i try to retrieve my username the website says its broken and the puts me at a dead stop.
This has been happening for months now can someone help me retrieve my username.
Welcome to the communtiy!
I am sorry to hear that you've been struggling to access your online account.
Can you please confirm if you have tried this avenue via a different web browser?
Yes i have tried this on Google, Edge and Safari on an iphone and all give me the same outcome.
Thanks for getting back to me so quickly.
I'm going to pop you over a private message so I can help you further with this.
Please check out the purple envelope for a message from me.