Finding Out actual early disconnection fee if applicable
2 weeks ago
After many, many years with ntl and Virgin media I have terminated my Contract. I would like to find out what early disconnection fees will be applied, if any. I have tried the Billing phone line but all they can tell me is what I owe due to usage. The web page is no help either. How can I find out if there is a fee due and how much it will be?
Re: Finding Out actual early disconnection fee if applicable
a week ago
Thanks for your post and welcome to the forums. It's great to have you on board with us in the Community.
We'll need to take a look at this for you in more detail. In order to do that I will need to confirm some information with you.
I have sent you a private message regarding this and will investigate further once I receive your reply. Just click on the little plum envelope at the top right hand side of the page to access your inbox.