Equipment returns

[Anonymous]

Gathering a nice wee collection of hubs here, would a nice forum team member help in sending out the return packaging for 2 separate old accounts here please.

I've emailed, applied online and requested via chat but not wanting a charge for something I'm trying to return without much success

[Nathan_B]

Hi there @Anonymous, welcome back to our forum and thanks for your post.

I'm sorry to see that you have not yet got the packages to return the equipment, just to confirm as you have mentioned that you have requested this. Has this been requested with the information provided here.

If so, please let us know so we can assist further.

Regards

Nathan

[Anonymous]

Hi Nathan, yes I followed the guide but there is zero confirmation that it's processed or accepted.

Do I just wait for a parcel to drop through the postbox and if it doesn't I'm charged for equipment that has zero resale value (seems a bit one sided)

Wish we could just flag down a passing VM van and be done with it.

[Ryan_N]

Apologies that is the case here - just to confirm when did you complete this? 

Honestly it wont come to that so don't worry. We do have other methods available if the above fails. 

Cheers, 

Ryan.