Following my previous post about Virgin not being able to send the equipment return package until after I had already left the company, a virgin rep here expedited my package but it still didn't arrive in time. So on my final day in the UK I took over 2 hours out of my day to make the long trip to the closest Virgin Media store to return my package by hand.
Now, over a week later, I have received an email from Virgin Media saying that I haven't returned my equipment yet and I'm going to be charged. Does it really take them this long to scan the bar codes on my equipment, or did the store lose it right after I handed it to them? (I wanted to wait until the person scanned them but he seemed impatient that I was hanging around so I left)