Email

[Mikrud]

I can't access my VM account as you have an inorrect email for me. 

[Chris_W1 · Accepted solution]

Hi Mikrud, thanks for the message and welcome to the forums. 

I am sorry to hear that you are having issues with the email. 

Have you tried the forgotten my password link? What happens?

Is this an old email which you no longer use? 

Chris 

[Mikrud]

Thx for getting back. It's an old email address I don't have access to. 

[Mikrud]

Spoiler

Hi Chris, I am currently waiting on the phone line with virgin media as I still can't access my virgin media account and have no other way of contacting them. 

[Chris_W1]

Hi Mikrud, thanks for the message and sorry to hear that you do not have access. I will send you a private message so that this can be looked into further for you. Please look out for the purple envelope. - Chris. 

[Mikrud]

OK thx will do

[Chris_W1]

HI Mikrud, thanks for messaging us over private message and I am glad to hear that this has been resolved. Please let us know if you need anything further. ^Chris

[Mikrud]

Thanks for sorting this Chris.

Cheers

Mike