08-05-2022 13:53 - edited 08-05-2022 13:54
Hi,
I am trying to register for my Virgin media but my email address is not being accepted due to it being connected to an old Virgin account which was closed previously. I am a returning customer.
thanks
on 08-05-2022 16:04
Hey Smudge8,
Thank you for your post and welcome to the forums.
Sorry to hear you're having this issue, but don't worry 🙂 - this is something we can help out with, it's a process call a Move & Transfer. I will send you over a private message so I can do that for you 🙂
Cheers,
Ryan.