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Tattes
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Message 11 of 13
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Re: Don’t bother with VM

Oh ok, I won’t be able to sleap tonight with worry, please don’t get the mod team, and if you listened to what I said, I said there was stupid comments, idiot 

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Very Insightful Person
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Message 12 of 13
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Re: Don’t bother with VM

VM publish their figures publically.

 

15% of customers were leaving for other suppliers (churn)

 

Here is 2017’s results, I expect 2018 will be soon.

https://www.virginmedia.com/corporate/media-centre/press-releases/virgin-media-reports-preliminary-q...

 

 

Customers on the whole do not swap as much as you think, hassle is a big reason stated for it. It’s why the industry operates the way it does currently, because it works for them.

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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Message 13 of 13
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Re: Don’t bother with VM

There doesn't seem to be any constructive conversation going on here so I've decided to close the thread.

@Tattes if you need help, please raise another thread stating specifically what it is you'd like assistance with.

Best,

Michael_JK
Forum Moderator

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