I have cancelled all my products, contract came to a end, the deal they offered me was £30 a month dearer, so I got a email the other day saying we would love for you to say, rang them up, the deal was t found on the customer service computer, they did this last year and rand me after I agreed to join sky to finally offer me a good deal, if anyone’s contract is coming up I would join sky, VM are a waste off time, only bothered about new customers
Also if your with Santander you can click on the retail offers and get £100 back for joining sky, just rang sky, better deal offered, no wonder people leave VM, also they put prices up through the year, have problems with on demand, take services off from UKTV and try not to offer a discount when they do it, I have been with VM for 4 years and will deffiently not be returning, and as that stupid reply with saying cost is the criteria, well yes it is, would you pay more for the same service? And as I said I wasn’t a new customer last year when I got my new deal
most certainly does not. we stay because of the internet speed. a couple of our friends stay because they don't want a dish on their house. people have different reasons for staying. some stay with sky because they simply don't like virgin and vica versa regardless of price.
some move because of cost the same as with any provider. on rare occasions we see it here how a 2 pound increase means they claim they can't afford to eat. strange but true.
new customers always win if they keep changing, but most do not want the hassle and stick with what they have. piddly 3 and 4 pound increase to many is negligible, to some others they just don't like increases. others will just grin and bear it.
Don’t be so stupid with your stupid answers, 3 or 4 quid? I said they offered me the same deal for a extra £30, and I wasn’t a new customer, people don’t move because of the hassle? If you watch Martin Lewis I will think you will realise they do, they do it for things like gas and electric, mobile supplier, if you can save a few hundred quid a year then that money can be spent on your family or be saved, please read your comment and realise how stupid you sound ,