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Disconnected early

TTJKSKJ
Joining in

on ‎23-12-2022 03:02

 

 I contacted Virgin (web chat) 13th Dec to inform them I was moving and wanted to cancel giving 30 days notice..they offered an alternative contract for my new address which I initially agreed to but at the end of the web chat cancelled it. Virgin went ahead and now I have been disconnected have tried phoning to sort but no joy. Can anyone help please.

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1 REPLY 1

Paul_DN
Forum Team
Forum Team

on ‎23-12-2022 18:16

Hi TTJKSKJ,

Thank you for reaching out to us in our community and welcome, sorry to see your services were disconnection before your 30 days notice had elapsed, so we can try to help I will send you an invite into a private chat, once received please click on the purple envelope to accept.

Regards

Paul.

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