on 07-02-2023 17:16
Do virgin have a dedicated number for their disabled customers like Sky?
I have found it really hard to speak to people with my disability and when I have raised this it has been brushed off by the agents on the phone.
It would make it a lot easier if my account could be flagged up when calling instead of trying to explain myself each time. Or just have number for disable customers rather than 150 or the generic 03 number.
Kind regards, Kevin
on 07-02-2023 17:25
https://www.virginmedia.com/help/accessibility
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