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tellymanblue
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Delivery Times?

Just wondered how much longer I should wait for my Powerline Kit to be posted to me.

Received this email 19th November 2018!

Hi Graham,

Your free Powerline kit will be packed up and posted soon.

It'll be delivered to your door in four weeks, tops. So you'll soon be able to share your telly faves between your TiVo© and V6 boxes.

 

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Superuser
Superuser
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Re: Delivery Times?

Nov 18? your not getting it
Why should you wait 4 months when it said in the next month.

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Forum Team
Forum Team
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Re: Delivery Times?

Hi there tellymanblue, 

 

Thanks so  much for your post - we are aware of some customers that were sent this offer not receiving the Powerline; I am sorry. 

 

I've popped you a Private Message to take some account information so we can pass this to the team to check and deal. Just check for the Purple Envelope and pop me a reply when you can. 

 

Cheers

Katie - Forum Team


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davemac123
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Re: Delivery Times?

hello   what is a powerline kit

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Forum Team
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Re: Delivery Times?

Hi davemac123,

 

Thanks for your post,

 

A powerline is a way to boost your signal around your home where you may be experiencing WiFi black spots. 

 

In regards to this thread we don't offer powerlines anymore, this was an offer last year. We do however offer WiFi boosters, (more info on these here )

 

 These can be ordered through our Connect App here

 

Kind regards, 

 

ALEX_RM

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