on 11-01-2023 16:22
Hi,
I'd like to know how I can get my account deleted,
I've had an account register a few years back than I left VM, now I've moved back to VM and can't seem to register the new account as it says my email is being used.
Can I get my account deleted and then I can register again with the new details?
Regards
Answered! Go to Answer
on 13-01-2023 15:27
Thanks for joining me on PM, JoaoCustodio and allowing me to sort this for you 🙂
Do pop back if you ever need anything
best wishes,
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
on 11-01-2023 18:32
Hi JoaoCustodio
Thanks for posting and welcome to the community.
The process is a Move and Transfer from one account to the other, takes 24 hours. I will PM you now.
Best,
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on 13-01-2023 14:18
@John_gs
I'm the old account holder
on 13-01-2023 15:27
Thanks for joining me on PM, JoaoCustodio and allowing me to sort this for you 🙂
Do pop back if you ever need anything
best wishes,
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill