on 28-10-2022 13:53
Can anyone tell me who I need to speak to regarding delaying my cancellation / disconnection date? My services are due to finish on Sunday 30th October but due to delays (and strike action) my new services have been moved to a new date and therefore would like to move my cancellation/disconnection date so as not to be left without
on 28-10-2022 16:02
Hello Lilackat, thanks for the post on our help forum and welcome to our community.
We're sorry to hear of the issues you've had speaking to our team about extending the service for a while before we cancel it.
We'd be eager to assist with this, could you please advise how long you wish to extend this for?