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JTS22
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Message 31 of 215
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Open Cabinet/Broken Lock

Green cabinet C6DC004 on the corner of Manor Gardens/Manor Way, South Croydon, CR2 7BU has a broken lock and the door is off.  Openreach have confirmed this belongs to Virgin Media.  Can we have it fixed please?

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magoogy
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Message 32 of 215
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Re: Broken Cover Virgin Media Cable Box

once again the box on corner of my street is wide open with wires exposed....... its outside 1 raven terrace, bradford, 

BD8 0PX - im fed up of ringing up about this and being fobbed off, false promises that it will be mended....... it will continue to be open every now and then as the box is broken and needs replacing - about time you did something but i wont hold out hope....... hopefully no animal or child will be electrocuted before you actually do something about it.
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Forum Team
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Message 33 of 215
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Re: The junction box in my street is always open

Hi Martin_Tagg, 

 

Thanks for your post, although I'm sorry to hear about this open cabinet. I'll make sure this is reported to the relevant team right away. 

 

You can also report any open cabinets, or damaged street equipment by calling 0330 333 0444.

 

Thanks

Lucy

Virgin Media Forum Team

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chico10
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Message 34 of 215
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Re: Damaged/Vandalised Virgin Street Furniture

I have posted posts before over the months and nothing has happened.  I was on the telephone to Virgin and your operator has arranged for an engineer to call this morning - at last!

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Message 35 of 215
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Re: The junction box in my street is always open

thank you, forgive me when i say i wont hold my breathe - as we noticed a kid trying to nosy inside we went over and shut the cabinet door ourselves but there is no way to secure it to make sure it stays shut...... only a matter of time before someone is electrocuted one day by their shoddy neglect.

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mydsl03
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Message 36 of 215
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Re: Damaged/Vandalised Virgin Street Furniture

Hi

Please can I report two of your cabinets open, located at:

31 GOODER LANE
BRIGHOUSE     
HD6 1HT       

 

And:

45 HORNER STREET
YORK           
YO30 6EA       

Please could one of your team members attend to close the doors?

 

Many Thanks

 

 

 

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SimpleSimon
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Message 37 of 215
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Re: Damaged/Vandalised Virgin Street Furniture

My wife reported a missing cover on one of your boxes at the rear of our house 1 week ago by phone and nothing has happened.

Please can you visit and replace the missing cover ASAP.

Box is situated at the rear gate at

13 Essendyke, Bretton, Peterborough, PE3 8JA.

Thanks in advance.

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magoogy
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Message 38 of 215
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Re: The junction box in my street is always open

box wide open again - rang the number inside to report it yet again - reference no. 38375695.......... i live in hope to find it mended one day.

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michael3030
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Message 39 of 215
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cabinet door open again

CABINET DOOR OPEN AGAIN...AFTER ENGINEER HAS BEEN. 

 

LOCATION KT 091 D07  NN15 5HE

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SuperDad4
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Message 40 of 215
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kerbside cabinets open!

there are two cabinets side by side. one has the door open exposing all the krone telephone strips. the other cabinet  has the fibre and coax electronics including amps and both doors are fully open. 

been like this for some days and happens often.  No way to email or contact virgin. i am moving from BT to virgin at the moment.  these old NTL cabinets are not secured at all.

will provide location to verified virgin tech person.

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