Hi, I have contacted you many times regards to vandalism to your green cabinet in Urmond Road J/W Denham Road Canvey Island Essex SS89AF. This cabinet is constantly being pushed over exposing cables. I keep putting it back up. Contacting you via telephone is a complete joke. Your operators in far off countries, seem hellbent in asking me for all my personal details and have no idea what I'm talking about, when it come to reporting damaged Virgin Media Cabinets. Today, an installation engineer turned up to see what my problem was. He took photos of the cabinet because he could not carry out the work as he was a home engineer.
I am now seriously considering switching to Sky, as talking to your outside agencies, is like talking to a brick wall. This is my third year with Virgin. I have mobile phones and the full monty TV package and phone. I even had to purchase the V6 box as I did not get the offer of a free upgrade. Yes, I'm truly annoyed.
Hi just thought i would mension the street cabinet at side of my property was wide open i did try to close it but the lock is in the locked position i do keep an eye on it as i dont want some little scroot messing with wires and me loosing internet please have this looked into.
McNicholas have just spent the last 3 mornings trying to do a new customer installation in The Oakbournes, Salisbury, SP1 3FZ. And they left the cabinet with the door hanging off. Can you please fix before things start going wrong