a month ago
Could you confirm that the cabinet (on Ducie Street) is yours? If not I'll be in touch with Openreach.
Hi there @KD_2000
We have got a cabinet at that location and we have sent it to our cabinet team to confirm and assess - at the moment we have not had a reply from them but will keep you updated as and when 🙂
Katie - Forum Team
New around here? To find out more about the Community check out our Getting Started guide
4 weeks ago
Hello Virgin team,
Any update on this?
Thank you for updating us Ben.
I've emailed the team with the details myself asking for an update on this cabinet.
Thank you, Emily.
2 weeks ago
re. 54 Fairlawn Grove, W4 5EH
Box is still in same condition 3 weeks later? Are you playing us lip service on this thread, as follow-ups to check things have been fixed are clearly not being done here.
Sorry that the cabinet hasn't yet been fixed jimthing.
Every time that we are asked about this, the information is passed onto the cabinet maintenance team that work on fixing them. We are yet to hear back from the team, when the repair will take place.
a week ago
Hello there is a cabinet doors lying open beside my property, BT13 3QQ
Well close it then. lol!
Thanks for letting us know about the Open Cabinet
We have reported this now for you
And will be out as soon as we can to secure and repair this