on 09-01-2019 16:30
I want to report a damaged cabinet. I have reported it in the past and it was closed back up, but has been broken into again. I believe that people who live in the vacinity are somehow tampering with the wiring to get free broadband (or whatever service is provided by the cabinet). This is located on Bentley Street, Chadderton, Oldham Lancashire. I don't know if this box belongs to Virgin or BT but needs to be secured so that people can't break in to it in the future
Answered! Go to Answer
on 14-10-2019 17:49
Hi Stephen,
Could you confirm that the cabinet (on Ducie Street) is yours? If not I'll be in touch with Openreach.
Thanks
on 14-10-2019 18:26
Hi there @KD_2000
We have got a cabinet at that location and we have sent it to our cabinet team to confirm and assess - at the moment we have not had a reply from them but will keep you updated as and when 🙂
Cheers
Katie - Forum Team
on 17-10-2019 15:03
Hello Virgin team,
Any update on this?
Best regards,
Ben
on 17-10-2019 15:16
Thank you for updating us Ben.
I've emailed the team with the details myself asking for an update on this cabinet.
Thank you, Emily.
on 30-10-2019 14:38
re. 54 Fairlawn Grove, W4 5EH
Box is still in same condition 3 weeks later? Are you playing us lip service on this thread, as follow-ups to check things have been fixed are clearly not being done here.
on 30-10-2019 15:01
Sorry that the cabinet hasn't yet been fixed jimthing.
Every time that we are asked about this, the information is passed onto the cabinet maintenance team that work on fixing them. We are yet to hear back from the team, when the repair will take place.
Regards
Steven_L
on 05-11-2019 13:44
Hello there is a cabinet doors lying open beside my property, BT13 3QQ
on 05-11-2019 13:44
Well close it then. lol!
on 05-11-2019 14:48
Hi Rizzler78
Thanks for letting us know about the Open Cabinet
We have reported this now for you
And will be out as soon as we can to secure and repair this
Gareth_L
on 05-11-2019 15:02
Many thanks