on 13-01-2022 13:21
Does anyone have a direct dial no to the complaints / resolutions team. I have raised a complaint - but all I get is auto responses. Tried call. But none are answering. Tried using the online tool - no one responds.
I have been wrongly charge for new agreed package (New as of 11th Jan) by over £40.00 and I can't get through to anyone in UK. Had to take the nuclear option of cancelling Direct Debit. Hopefully they will contact me now. I am keeping all correspondence - but this is the worst CST service I have ever encountered.
Any direct Dials or direct emails addresses??
on 14-01-2022 08:57
Thank you again. I have an excellent credit rating thank you. I will honour all debts. Once VM honour their contract with me. Which they have now conceded. Sometimes, you have to play hard in life to and standby your rights. Thanks Again