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gazdouglas
Tuning in
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Credit

There was a misunderstanding on my part  I paid more to my bill can I get the extra money back

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Forum Team
Forum Team
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Re: Credit

Hi Gazdouglas,

 

Thanks for your post. Unfortunately this is not something we'd refund, it would go as a credit against the next bill.

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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Superuser
Superuser
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Re: Credit

If you ring up the can arrange a refund but by the time it comes back you may already have next bill. 

 

 

Only one one way to find out.

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All posts made are personal opinions as I do not work for VirginMedia.
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