Just want to know how long it takes for new contract info to be updated and emailed across? I have had an issue today where I was given a price and when the contract was updated /emailed it was a different price when I called back the customer service team had no idea about the price I was given, so renegotiated a new price and now waiting on 2nd contract to come through which still has not come through.
It should be anything from a couple of hours to a day or so.. It might yet be available in your myVM online account before the email is sent - worth a check.
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Hi Ims82 thanks for posting and welcome to our community.
Sorry to hear you'd not had your updated contract. The advice from japitts is correct. Please do reach out if you've still not received it and we'll be glad to take a look.
